Library Juice 2:17 Supplement - Library Juice is now a book and a blog

Library Juice 2:17 supplement Sanford Berman Contents: 1. Sanford Berman's Resignation - the story, some background, and links 2. Petition in support of Sanford Berman 3. "Hennepin Cataloger Calls Forced Transfer Retaliation" - AL article 4. Response from Charles Brown to ALA Council discussion 5. Al Kagan's response to Charles Brown 6. S. Berman's response to Charles Brown 7. S. Berman's proposed amendment to the Library Bill of Rights 8. The "offending" letter to MINITEX Quote for the week: "It's past the point where gentle people continue to believe that reason will prevail when dealing with the principal administrators in this case..." -Cataloger at HCL in the wake of Sanford Berman's resignation _________________________________________________________________________ 1. Sanford Berman's Resignation - the story, some background, and URLs Sandy Berman has resigned from his job as head cataloger at Hennepin County Library. He has resigned in protest of recent actions against him by the management. The story is as depressing as it is incredible. Here it is in a nutshell. Things haven't exactly been "nice" there for some time, but the recent trouble started early this year. HCL management made the not altogether unreasonable decision to join OCLC as a full contributor. Sandy Berman has never spoken against joining OCLC; in fact, he has spoken of ways the move could be valuable. He did consult with an expert on networked cataloging outside of HCL - Bill DeJohn, the head of MINITEX. He was interested in background information about specific technical issues. Sandy viewed this consultation as simply a part of his job as head cataloger. After the meeting, he sent an informal memo about it to his colleagues, which included some routine correspondence between him and MINITEX. Mangement apparently felt threatened by his independence and by his longtime policy of sharing relevant information "downward" with his own staff. Charles Brown, the director, issued a "written reprimand," complete with false accusations and a lack of any relationship between actual events and HCL policies. Sanford Berman made his case to have the reprimand rescinded and removed from his file, emphasizing that he never spoke against the decision to join OCLC, and in fact supported it. (Brown continues to insinuate otherwise.) Berman's sole concern was about HCL's being billed for royalties on the use of their own fiction records. The written reprimand was (at the time) the culmination of a fractious relationship between Sandy Berman and his immediate supervisor, Elizabeth Feinberg, as well as Charles Brown. Since the written reprimand was so clearly without basis, Berman honestly expected that it would be rescinded. He warned that if it was not, he would make the issue public, and issue copies of their correspondence to his professional colleagues worldwide. Brown refused to rescind the reprimand, and Sanford Berman made good on his promise to make the issue public. The result was a flood of angry letters into Charles Brown's office, demanding that the written reprimand be rescinded. (A few of these letters have circulated publicly as email and can be found in previous issues of Library Juice; many others are available in the dossier available directly from Sandy, and one also in Library Juice.) Around the same time, HCL began to advertise its decision to join OCLC. Brown issued a press release that praised Berman to the sky for his contributions to cataloging, and made him the star of the PR for the decision. (This press release caused the first outbreak of a serious epidemic of understandable nauseau within the HCL system and elsewhere.) OCLC prepared to announce the decision in its newsletter, and sent a copy of their article directly to Sandy for approval or corrections. Feinberg instructed the newsletter editor at OCLC to ignore Sandy's changes, despite not having the authority to do so. (This is turning out to be the swan dive of the formal authorities at HCL, and is also tragic, both for Sandy and the organization as a whole. A scholar in organizational studies should find much of interest in the events of the past year and the events that continue to unfold. Organizational forensics, anyone?) What happened next is difficult to believe, after the outpouring of support from colleagues in response to the news of the written reprimand. Charles Brown re-assigned Sandy Berman to a "toilet-cleaning job" (Sandy's words) putting together a guide documenting HCL's cataloging procedures; issued a press release celebrating the wonderful "project" Sandy will be undertaking (we should all look forward to the marvelously clean toilets of HCL, just in time for the second wave of nauseau?), and installed Elizabeth Feinberg as chief cataloger. The story is likely to have life in the library press for some time. The current situation is as follows: Morale in the entire HCL system is trashed, by a shit bomb. Cataloging was ground zero, and the devestation continues to spread. Sandy Berman has resigned his job in protest.... The word protest is weak; perhaps disgust, or despair, is a better word. Sandy Berman's 30 year contribution to cataloging lives on in his writings and in the hearts, minds and cataloging records of his thousands of followers. Charles Brown has ruined his own professional reputation. He is presently complaing of being under attack. These protestations are feeble in light of the devastation he has caused in the cataloging department - organizationally as well as emotionally. Is there another side to the story? Sure, just like there was another side to the Exxon Valdez disaster. In fact there isn't much that Charles Brown can say. His public defense was to talk up the publishing project to which Sandy had been assigned. His own best hope is that the story will eventually be buried in time, and buried by those similarly in power with similar interests.... ...On a TV "news" program recently I heard the anchor-actor read some words asking why there are no heroes anymore. I was nauseated. Thank you Sandy, for being a hero for the generations. Please make the most of your retirement from HCL. I urge readers to sign the following petition in support of Sandy Berman. Now that he has retired, it is less urgent, but your signature is still needed to help his morale: http://libr.org/PLG/sbsupport.html For more detailed background on the situation, see Chris Dodge's page at: http://www.geocities.com/SoHo/Cafe/7423/sandy.html See also two previous issues of Library Juice: No.'s 2:9 and 2:16, at http://www.libr.org/Juice/issues/vol2/LJ_2.9.html http://www.libr.org/Juice/issues/vol2/LJ_2.16.html Sandy welcomes your personal support and questions. You can contact him at: S. Berman 4400 Morningside Road Edina, MN 55416 (He's gone off the net for a while.) _________________________________________________________________________ 2. Petition at http://libr.org/PLG/sbsupport.html Whereas Sanford Berman is one of the most respected voices in the field of librarianship and is, for librarianship, what the Japanese call a "living national treasure". Whereas his dedicated and creative work at Hennepin County Library has enhanced the reputation of HCL tremendously through his innovative approaches to cataloging and brought it and libraries around the country significant benefits and Whereas Sanford Berman was unfairly formally reprimanded by management and then peremptorily reassigned (i.e removed from his position in cataloging) on the pretext of his discussion of professional matters with colleagues and the voicing of his principled opinions on library issues. Therefore, we state emphatically that we decry the denial of Sanford Berman's rights to discuss differing opinions on professional matters in his area of expertise, and express our outrage at the behavior of Hennepin County Library, Berman's employer, in exiling him to work away from the cataloging to which he has dedicated several highly productive decades and that we condemn HCL management and demand that they a) rescind Berman's formal reprimand and offer him an apology and b) request his return to his position in the cataloging department of HCL and c) cease and desist in the harassment of Berman and other HCL employees... (Written by Mark Rosenzweig, list of signatories follows the document on the web page.) _________________________________________________________________________ 3. American Libraries Online article for 4/23/99 *** > Hennepin Cataloger Calls Forced Transfer Retaliation > > Sanford Berman, head cataloger at Hennepin County > Library in Minnesota, told American Libraries that HCL > Director Charles Brown and Human Resources Officer Tom > O'Neil had informed him April 20 that he was being > removed from his post and assigned to a "special > project," a transfer that he believes is "clearly > retaliation" for speaking out against a reprimand he > had received in February. > > In an April 19 news release, the library announced that > it planned to produce a cataloging practices manual, > "documenting the innovative cataloging processes that > have made HCL a leader in the modernization of library > subject headings," and that Berman, "a nationally > recognized expert in the elimination of biases, > prejudices, and cultural insensitivity in library > cataloging, will write the new manual and ready it for > distribution." > > Berman called the project "a cockamamy toilet-cleaning > job" but he had no legal recourse, since the > reassignment did not reduce his salary or grade. "The > purpose is to produce humiliation and punishment," > Berman said he was advised by his lawyer, "leading > ultimately to resignation." *** _________________________________________________________________________ 4. Charles Brown's response to ALA Council discussion From: "brown, charles" <cbrown[at]sun.hennepin.lib.mn.us> To: ALA Council List <alacoun[at]ala1.ala.org> Cc: forum[at]ala.org <forum[at]ala.org> Subject: Rosenzweig Resolution/Petition - S. Berman Date: Thu, 22 Apr 1999 12:19:22 -0500 MIME-Version: 1.0 Reply-To: cbrown[at]sun.hennepin.lib.mn.us Sender: owner-alacoun[at]ala1.ala.org As much as I deplore the use of the Council list in this way, as the head of an institution and the "management" that--once again--is being "condemned" and maligned on it, I feel as though I have no choice but to respond. What follows is a description of the reassignment project in question. After reviewing it, I believe that most will concur that far from being "exiled," this represents an important undertaking for HCL--and the profession in general. Thank you. NEW PRODUCT DEVELOPMENT PROPOSED PRODUCT * Hennepin County Library Cataloging Practices Manual to be used by staff and available to other libraries via a variety of delivery systems. * A resource that that will facilitate the work necessary to retain the parts of the HCL catalog that add value and that make HCL records acceptable to others. RATIONALE: The interviews conducted by the Cataloging Project Team as part of the re-engineering identified a critical need that must be addressed. Several staff members involved in the cataloging process expressed concern about the lack of any formal documentation of the innovative cataloging practices unique to HCL. Staff comments, coupled with requests from other libraries, indicate an obvious need to document what we do and to share it with the greater library community. Sanford Berman has devoted much of his professional career to catalog reform, and is widely credited with the massive modernization of library subject headings. His efforts to analyze the biases, prejudices and insensitivity that permeated library catalogs and his demonstrated leadership in the advancement of user-sensitive cataloging, have made the HCL catalog a model for others. This project will give him an opportunity to expand his influence by developing and delivering a publication of how Hennepin County Library catalogs. The Cataloging Re-engineering project has afforded us this opportunity to contribute and participate in ways previously not possible. We have the rare opportunity to integrate the best of three worlds: standards such as AACR2; OCLC functionality; and HCL's cataloging practices for adding value in subject and content. We are now able to mainstream our work and take what we do and make it broadly available to libraries throughout the country. The objective is to market our methods and processes to libraries interested in enhancing their catalogs, just as we currently market our cataloging output. Draft IMPLEMENTATION PLAN: PHASE 1 - Launch April 20, 1999 Sanford Berman is reassigned to the project. Elizabeth Feinberg assumes supervisory and management responsibility for the cataloging unit. PHASE 2 - Preliminary Project Planning April 20 - May 5, 1999 * Sanford Berman will work with Nancy Perron to develop a series of training tools for cataloging. Perron, who has prior experience in the development of training manuals and handbooks, will provide Berman with editorial support and training consultation. Elizabeth Feinberg will supervise the project. * Berman will schedule a meeting with Feinberg and Perron to develop a project time line, and performance and publication benchmarks to be used in evaluating the process, product, and outcomes. As project lead, Berman will develop the plan, identify needed resources and coordinate scheduled meetings of the project team. Berman will also refine the benchmarks and timelines suggested below. * To facilitate the work, Berman will relocate to an office in HCL Administration. PHASE 3 - Resource Mobilization June 1 - September 1, 1999 * Berman will identify and develop or renew skills needed for the project. * Identify other editing and publishing assistance or resources required. * Conduct a market needs assessment. Identify and define potential markets and market characteristics. * Develop a marketing cost/benefit analysis that compares the investment in cataloging enhancements with cost savings to be realized in public service and reference functions as the catalog enhancements allow users and staff to become more self-reliant in accessing information. * Analyze the impact of integrated library systems on traditional search strategies used by patrons. * Acquire an understanding of human-centered methods for finding information in complex digital library systems * Analyze current practices and the impact on patron access to materials. * Review other library's cataloging practices manuals. * As part of the guidelines use the Callin/OPAC Review Team database. * Develop knowledge of current trends in computer, information, and library sciences PHASE 4: Initial product development September 2 - March, 2000 * Document how we catalog PHASE 5: Product delivery systems March 2000 - December 2000 * Create a computer/information technology training interactive module that supports distance learning goals and ideals * Develop other, effective responses to changing opportunities in the delivery of information * Launch a homepage as part of the overall information gathering and communication processes related to this project. * Discover other training initiatives for this endeavor. * Develop delivery systems founded on open dialogue and education for the product. * Help to create an electronic classroom and training initiatives and be part of the Hennepin County Library 'College.' PHASE 6: Training January 2001 - * Sponsor a forum to rollout the manual and training program. * Seek cooperative partners such as Library School Programs or other major public libraries and begin to teach cataloging the Hennepin way. Charles M. Brown, Library Director Hennepin County Library 12601 Ridgedale Drive Minnetonka, MN 55305-1909 (612) 541-8580 [office] (612)541-8600 [fax] E-Mail: cbrown[at]sun.hennepin.lib.mn.us _________________________________________________________________________ 5. Response from Al Kagan Now that Charles Brown has replied and his response is on the listserv, I would like to comment. Director Brown also faxed me his plan for "New Product Development." He somehow believes that I will agree with him after I read the plan. This is a case of losing track of reality if I ever saw one. Whether or not the idea of developing a cataloging manual is a good idea has just about nothing to do with the issue of how Sandy has been treated. Sandy would be quite capable of producing a manual in the context of his normal responsibilities if so directed. Sandy is a prolific author and he has produced a large body of work while doing his job. The issue is whether or not Mr. Brown understands that he needs to treat people with respect, and the consequences of treating a real library star like dirt. He is destroying morale throughout the system. Would it be unreasonable to ask the Cataloging Dept if in fact they would like to do a manual, or if there was a real need for a manual? This did not happen. And of course Sandy was not consulted. Mr Brown is living in a dream world if he thinks we will buy his transparent responses. Al Kagan Africana Unit, Room 328 University of Illinois Library 1408 W. Gregory Drive Urbana, IL 61801, USA tel. 217-333-6519 fax. 217-333-2214 e-mail. akagan[at]uiuc.edu _________________________________________________________________________ 6. Response from Sanford Berman What follows is the truth: There is no internal mor external clamor for such a cataloging manual. One co-worker lately averred that she once said in an interview that a "manual" would be nice, but she only meant a 3-ring binder to aqccommodate memos!) I was never consulted about the reassignment announced to me (and everyone else) last Monday morning. My instruction: to immediately occupy a vaqcant office nremote from Tech Services the next morning. I asked if that meant I would no longer supervise the catalogers or perform cataloging. The unequivocal answer: Yes. A local labor lawyer describes this all-too-common management tactic as a means to inflict punishment and humiliation, ultimately leading to resignation. That is exactly what happened. Since I refuse to submit to further debasement and frankly can no longer tolerate the nonstop deception perpetrated by HCL management, I am now on leave until 6-10-99, at which time I begin a retirement two-and-a-half years sooner than I had planned or intended. Think of this sad sequence as merely an "internal personnel matter" or view it as another instance of squelching workplace speech & imposing a ruthless "Business model" on a public institution ostensibly dedicated to openness, service, and equity. See you in New Orleans. For the last time. From a place of blossoming magnolia, scylla, & daffodils... sandy berman _________________________________________________________________________ 7. Sanford Berman's proposed amendment to the Library Bill of Rights Resolution Committee: Please put the following resolution on the New Orleans Council agenda: LIBRARY BILL OF RIGHTS AMENDMENT WHEREAS the American Library Association is firmly committed to human rights and freedom of expression (Policies 53 and 58.4.1); and WHEREAS candid, robust debate is essential to the making of sound policy; and WHEREAS library staff do not universally enjoy the right to openly discuss library professional issues without fear of reprisal; THEREFORE BE IT RESOLVED that ALA Council amends the Library Bill of Rights (53.1) by adding: 7) Libraries should permit and encourage a full and free expression of views by staff on professional and policy matters. Moved by: Sanford Berman, At-Large ....................................................................... A brief reply to the argument that this declaration better belongs in the professional ethics code: 1) The focus is entirely on free speech, which perfectly harmonizes with the tone & substance of the Library Bill of Rights; and 2) hardly anyone, in truth, sees the code of ethics, but the Library Bill of Rights is often laminated, framed, displayed, and even distributed to public & staff--and thus seems an ideal vehicle for stating with equal firmness & clarity that library resources AND employees should be uncensored. Sanford Berman _________________________________________________________________________ 8. S.B.'s "offending" letter to MINITEX 1-18-99 Dear Bill DeJohn and Carla Dewey, (of MINITEX -ed.) First, many thanks for talking with me last Wednesday about AACR2 & affirming with me that Local deviations in punctuation and abbreviation-practice, as well as main entry choice for collections & anthologies, would not inhibit or impede the interlibrary or internetwork transfer of cataloging & bibliographic data. Second, now having read your January 11th message "RE: Cataloging Standards and AACR2," I agree with your assertion that AACR2 "is the current, internationally-accepted set of ... cataloging rules in most English-speaking countries." However, your unmistakable implication that because "cataloging experts have put their heads together and developed agreements" on the "basic information to be included in a cataloging record" those agreements, resulting in AACR2, produce truly functional, useful cataloging records for the vast majority of library users is disputable. In fact, it's simply wrong. I served for a year as an ALA Round Table rep to the original ALA AACR2 committee. My vivid recollection is that public and reference librarians were woefully underrepresented, that academic librarians & LC staff largely created AACR2, and that most of us "reps" were seldom aware of the full range of deliberations & hardly able to influence the outcome appreciably. I submit that this imbalance of representation & input (especially from public service colleagues, who are most directly impacted & affected by such codes & rules) permitted a panoply of foolish & unhelpful elements, ranging from incomprehensible punctuation (including brackets, slashes, and equal signs), unfamiliar abbreviations & Latinisms (like s.n., s.l., ca., b., and d.), and utterly unnecessary data (e.g., spine sizes) appropriate solely for archival institutions toname-formation rules that produce the access-wrecking "Cheng, Lung" instead of "Chan, Jackie" or "Soviet Union. Komitet Gosudarstvenno I Bezopasnosti" rather than the form that "common sense" does unarguably dictate: KGB, and dictum that mandates title main entry for collections and anthologies when both common sense and actual studies indicate they are usually sought or searched by the editor's or compiler's name and that effective shelf-browsing would be frustrated when an Isaac Asimov sci-fi collection, for example, must be located alphabetically under title, not under "Asimov." School, public, and community library users, in particular, were not well served by the AACR2 drafters. I invite you & Minitex to join me in a nearly 3-decade-long campaign to genuinely make library catalogs more user-friendly & much less elitist and mystifying. With warmest regards, Sanford Berman cc: E. Feinberg S. Charles C. Brown _________________________________________________________________________ L I B R A R Y J U I C E | http://libr.org/Juice/ | | Except where noted, items appearing in Library Juice | are copyright-free, so feel free to share them with | colleagues and friends. Library Juice is a free weekly | publication edited by Rory Litwin. Original senders | are credited wherever possible; opinions are theirs. | Your comments and suggestions are welcome. | mailto:Juice[at]libr.org This page was created by SimpleText2Html 1.0.3 on 28-Apr-99.